Frequently asked questions
What age group are Stackly Puzzles suitable for?
Our 120-piece puzzles are generally recommended for children aged 5+ years. However, younger children can also enjoy them with parental guidance, as puzzles help improve concentration, problem-solving skills, and hand-eye coordination.
What materials are your puzzles made from?
Our puzzles are made using eco-friendly recycled paper and printed with OEKO-TEX® certified child-safe inks. They feature a semi-glossy, fade-proof finish for bright colors and long-lasting durability.
Are the puzzles safe for kids?
Yes, absolutely. All our puzzles are designed keeping children’s safety in mind. The pieces have smooth edges, are printed with non-toxic inks, and are created to be safe for regular handling under adult supervision.
How long does delivery take after placing an order?
Once your order is confirmed and shipped, delivery usually takes 3–7 business days, depending on your location and courier service. Tracking details are shared after dispatch.
Do you offer returns or refunds?
Returns/Refunds are applicable only in case of damaged or wrong product received. To raise a request, email us at:
📩 dm.creatorscommune@gmail.com
with your Order ID, unboxing video, and product photos. After verification, refunds are processed within 7–14 working days.